Zohero Helpdesk

Organisation | Creating your Campaign 11

• Checklist: Before Creating A Campaign
• How much does Zohero cost? Fees & Pricing
• What should I consider when I upload Images & Videos?
• Who can set up a campaign?
• Creating a Campaign Banner Ad for your website

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Organisation | Hero Levels & Rewards 4

• Why you should use monthly subscriptions
• How to use Rewards to raise funds
• How to create, edit, and remove Rewards
• Reward Items: Let your contributors choose sizes, colours, etc

Organisation | Payments & Money 8

• Can I add offline/direct contributions to my fund?
• When will my organisation receive the funds raised?
• Where can I view a break down of the funds raised?
• Why do you charge a fee and what do you do with it?
• Can I use Gift Aid with my campaign?

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Organisation | Promoting your Campaign 4

• Promoting your campaign on social media
• Using the Updates section
• Using email for a successful campaign
• Will Zohero feature my campaign?

Organisation | Campaign Management 2

• Can I increase the fund target?
• Can I extend the deadline of my fund?

Organisation | After your campaign ends 0

Contributor Questions 11

• Can I get a receipt for my card payments?
• What information do you save about me?
• Issues with your contribution or reward
• How do I end a card subscription? (Sweden only)
• Can I subscribe via SMS with a non-Swedish mobile number (Sweden only)

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